Privacy Policy

Introduction

Teraorder ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this privacy policy carefully. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

How We Use Your Information

We use the information we collect for purposes including:

• Providing, operating, and improving our services
• Processing transactions and sending related information
• Sending promotional communications (with your consent)
• Responding to your inquiries and customer support
• Analyzing usage patterns and service optimization
• Detecting, preventing, and addressing fraud and security issues
• Complying with legal obligations and regulations
• Enforcing agreements and protecting our rights

Data Security

We implement appropriate administrative, technical, and physical security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encrypted data transmission (SSL/TLS protocols)
• Secure authentication mechanisms
• Regular security audits and assessments
• Limited access to personal information
• Secure storage and backup procedures

However, no security system is impenetrable. While we strive to protect your information, we cannot guarantee its absolute security.

Information Sharing

We do not sell, trade, or rent your personal information. We may share information:

• With service providers who assist in our operations
• To comply with legal obligations or court orders
• To protect our rights, privacy, safety, or property
• With your explicit consent
• In connection with merger, acquisition, or asset sale

Cookies and Tracking

We use cookies, web beacons, and similar tracking technologies to:

• Remember your preferences and login information
• Understand how you use our platform
• Deliver targeted content and advertisements
• Improve user experience and service functionality

You can control cookie settings in your browser. Disabling cookies may affect the functionality of our services.

Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt-out of promotional communications
• Restrict certain types of processing
• Request data portability
• Withdraw consent at any time
• Lodge a complaint with supervisory authorities

To exercise these rights, contact us at the information provided below.

Data Retention

We retain personal information for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce agreements. The retention period varies depending on the data type and processing purpose.

International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws different from your home country. By using our services, you consent to the transfer of your information to countries outside your country of residence, including Malaysia and other countries, which may not have the same data protection laws.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information and terminate the child's account.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, regulations, or other factors. We will notify you of any material changes by updating the "Last updated" date and, if required, by obtaining your consent. Your continued use of our services following the posting of revised Privacy Policy means that you accept and agree to the changes.